Operating Procedures

Additional Operating Procedures may be found in our Membership Application Waivers. For a copy, please visit the Member Services desk.

Operating Procedures

At the Y, our memberships are ongoing.  You can decide to cancel or hold your membership at any time. Members can hold memberships for up to three months at a time, prior to the last business day of the month. A notice must be provided in writing 30 days notice before a cancellation is put into effect. Print the Membership Cancellation Form and bring it to the Member Services Desk to request a cancellation of your membership. When canceling your YMCA membership you have within 30 days to rejoin without paying the joining fee. 

Report any credit cards lost or stolen, expiration date changes and address changes.  Any membership changes including draft date, billing changes and member information changes must be done in writing.  Any changes that increase or reinstate the monthly dues will require a pro-rated fee to be collected at the time of the change. 

Silver Sneakers/Renew Active

Silver Sneakers members must check in to the SLO County Y facility a minimum of once every 60 days to maintain an active status.

Silver Sneakers and Renew Active memberships include basic facility usage. The SLO Swim Center may be utilized with an upgraded membership.

Silver Sneakers and Renew Active are not eligible for Nationwide Membership, but some Y locations may honor day pass use. Call ahead to the visiting branch to inquire. 

Youth Facility Use

It is important that all of our members feel safe and comfortable using the equipment in our facility. YMCA staff can ensure you are using the equipment safely and to your full advantage. All individuals who are in-between the ages of 13-17 must meet with a personal trainer for an equipment orientation before gaining access to the facility. Once they have participated in this orientation, they may use the facility unsupervised by an adult, including classes, cardio equipment and any other area of The Y.

Children, ages 8-12, may participate in Child Watch, or in the following family friendly options: basketball, swimming, and select group exercise classes, under the supervision of a responsible adult member. Use of the workout equipment is prohibited.

Lockers

Day use lockers are available – simply bring your own lock or ask to borrow one of ours. Don’t want to remove your lock at the end of the day? Rent a locker inside one of the locker rooms for only $10 per month.

Financial Assistance

At the Y, no one is turned away for lack of ability to pay. We provide a Financial Assistance Program for those who request and show a need for fee adjustments. Apply for Financial Assistance.

Access

To access the facility, present your membership tag at the check-in desk every time you use the facility. Members and guests must sign in at Membership Services with a Photo ID. If you lose your tag, replacement costs $2.

Code of Conduct 

The YMCA is committed to providing a safe and welcoming environment for all members and guests. To promote safety and comfort for all, we ask all individuals to act appropriately at all times when they are in our facility and participating in our programs. All SLO County YMCA and SLO Swim Center rules, policies, and procedures must be followed at all times. All staff and members are to be treated with respect.

Nationwide Membership

Your membership includes nationwide privileges at 2,700 Y’s across the nationwide. Call ahead to confirm they are in the network, and be prepared to show your ID and your SLO County Y key tag when you visit.

Are you a visiting member using the Nationwide Membership Program? Nationwide Membership grants members from other Y's reciprocal access to the SLO County YMCA's fitness facility and group fitness classes only. Nationwide Members are not granted access to the SLO Swim Center or virtual classes.

COVID-19 Response

Effective June 15, 2021, the Y is open without any capacity limits or distancing required by the state. 

In support of local and state Public Health guidance, we're are asking all members and guests to wear face coverings, regardless of vaccination status.

Even with fewer restrictions, your health remains our priority. Equipment at the Y will remain physically distanced, some classes may continue to be offered outdoors, and we are still asking you to wipe down your equipment before and after use. We also encourage you to continue to take precautions for your own health, such as to wear a face covering, keep socially distanced, and sanitize your hands frequently. 

All members will be required to review our updated facility guidelines. These guidelines explain new facility updates, safety protocols and etiquette. You must sign our updated liability and conduct waivers prior to visiting the Y.